工艺经理

Main Task

- Key role to transfer technology best known methods from lab to production. Lead the new product and new technology introduction to the field.

- Develop team technical competency as second level field process and technological support to internal and external customers to meet and exceed the acceptance criteria

- Improve process capability and production capacity while maintaining and improving quality standards

- Provide guidance and managerial support in technical trouble-shooting and process development.

- Develop innovative and creative ideas for New Technology to penetrate and grow in the markets.

- Build and sustain customer relations through service to customers

- Provide training and workshop to customers and colleageus

- Provide Management-Reports, Expense-Reports and other reports/documents according to Superior’s request.

Skills

- Good data analysis ability, can apply JMP, Minitab will be preferred

- Good report skill and communication skills

- Strong planning, organizational, analytical, interpersonal, decision making, oral and written communication skills.

- Strong process or RD management skill.

- Ability to deliver work product in accordance to established timeline.

Requirement

- Strong planning, organizational, analytical, interpersonal, decision making, oral and written communication skills.

- Experience on process, engineering or RD management.

- Background and knowledge in designated fields as physics, material science, chemistry, process, manufacturing, software, etc.

- 5+ years in industrial customer process application, service, engineering or RD.

- 8+ years in customer support as equipment or solution supplier

- Proactive, self- motivated in learning and improving technical skills

- Good sense in customer relationship and customer satisfaction

- Good English communication skills in oral and written. Additional language is a plus.

- Good in MS Office tools

- Frequent travel in Asia. Able to travel within short notice.